Question: Your recent column on how to speed up a connection to the Internet was a real time saver. It was the article on connecting to an ISP using Dial-up Networking. For so long I have waited and waited and waited for the modem to connect (seems like an eternity when you’re in a hurry). […]
Question: What is the difference between MS Windows 95 Plus, which is currently used in a computer course I’m taking, — and the one that was installed in my system October 97 OEM Windows 95-B version? Also, while taking this course, it was brought to my attention that maybe the reasons I am consistently “crashing” […]
Question: I’m having some difficulty accessing on-line support at Microsoft. I need to download the Office 97 SR-1 update, but when I try to do so, I get an error message. I also got the same message when I tried to access some online information about troubleshooting. I have created a user profile as required […]
Question: I recently purchased CleanSweep and I thought, before I load it and use it, maybe I should check with you to see whether you have any particular comments or warnings. – T.P. Answer: One of the coolest new features of CleanSweep is the way it handles Internet flotsam and jetsam – you know, all […]
Question: I’m looking for a friend’s e-mail address. He’s not answering at the one I have, and I’m not getting a message back saying that the message failed to deliver, either. Is there some place I can look to find him in case he’s changed his address, or to verify that the one I have […]